CASUAL Package
A CASUAL package provides tailored customer journey mapping of the cafe experience.
This package will analyse the entire guest experience, from arrival to departure, to identify friction points and opportunities to improve and delight.
Your package and report includes:
Mystery Dining and Service Audit
Conducting undercover assessments to evaluate service quality, atmosphere, and cafe experience satisfaction.
Menu Review and Optimisation
Helping you ensure your menu resonates with customers to maximize sales, and improve overall dining satisfaction.
Atmosphere and Ambience Evaluation.
Providing recommendations to enhance the physical environment—lighting, music, decor, hygiene and layout—to ensure it aligns with brand identity and customer expectations.
A CASUAL package provides tailored customer journey mapping of the cafe experience.
This package will analyse the entire guest experience, from arrival to departure, to identify friction points and opportunities to improve and delight.
Your package and report includes:
Mystery Dining and Service Audit
Conducting undercover assessments to evaluate service quality, atmosphere, and cafe experience satisfaction.
Menu Review and Optimisation
Helping you ensure your menu resonates with customers to maximize sales, and improve overall dining satisfaction.
Atmosphere and Ambience Evaluation.
Providing recommendations to enhance the physical environment—lighting, music, decor, hygiene and layout—to ensure it aligns with brand identity and customer expectations.
A CASUAL package provides tailored customer journey mapping of the cafe experience.
This package will analyse the entire guest experience, from arrival to departure, to identify friction points and opportunities to improve and delight.
Your package and report includes:
Mystery Dining and Service Audit
Conducting undercover assessments to evaluate service quality, atmosphere, and cafe experience satisfaction.
Menu Review and Optimisation
Helping you ensure your menu resonates with customers to maximize sales, and improve overall dining satisfaction.
Atmosphere and Ambience Evaluation.
Providing recommendations to enhance the physical environment—lighting, music, decor, hygiene and layout—to ensure it aligns with brand identity and customer expectations.