Who we are

Our team of experts bring professional experience in hospitality, communications, brand identity, marketing, and retail.

We have a passion for driving exceptional experiences and for you, this might be offering the best early morning coffee to start the day. It might also mean, making sure your clients come back time and again, bringing their friends and family to enjoy a memorable dining experience.

We started Cafe Litika after one too many experiences were tarnished by something in our customer experience journey. We regularly say “You’re only one dirty hand basin away from a two star review!” And we know this is true because we have all been in beautiful, flawlessly curated spaces where even one small and overlooked detail has foreshadowed our entire experience.

As customers at your venue, our role is to analyse your end-to-end customer experience journey, so our team will remain anonymous throughout our partnership timeline.

This ensures that you and your staff can continue on a ‘business as usual’ basis and we can experience your venue with authenticity to provide you with the most accurate insights to grow from.

We look forward to working with you and crafting exceptional cafe and dining experiences, one insight at a time.